On Hold | MessageInbound Call PromptsWelcome MessagesAfter-hours MessagesMusicVoicemail
On hold solutions for all businesses
Give your company a good image while your customers are on hold.
Our On Hold Solutions
Message On Hold
All businesses place callers on hold, with too few really taking the time to think about what customers listen to and how it’ll affect their business. Every time you press the hold button, you’re opening up a world of opportunities for both your business and your customers.
With the right Welcome Message, branded to your company, not only will your callers know immediately they’ve called the right place, but they’ll realise instantly they’ve called the premium place! The perfect voice-over artist matched with on-point music and a personalised greeting will knock your callers’ socks off without them even having to step through the door.mers.
Inbound Call Prompts
Imagine being able to direct phone traffic, reduce wait times and present your callers with a professional, polished image without picking up the phone. User-friendly, branded menu prompts and IVR recordings are the perfect way to direct traffic within your phone system. Whatever option your callers decide to choose, with menu prompts, you can be confident they are heading in the right direction.
Professional After-Hours Messages look after your business whilst you’re not there. Late night, early morning or any time in between – protect your business’ image and provide premium customer service 365 days a year.
When you close for regular business hours and special events to emergencies, public holidays and more, keep your callers informed with After-Hours Messages.
On Hold Music
Finding your target audience has become increasingly difficult, but did you know about a quarter of a user’s time on mobile phones is spent listening to podcasts and music? Digital audio advertising represents a unique opportunity to combine audience targeting with the emotional connection of audio. Make sure your audio ads are forming an emotional connection with your target market.
Voicemail Messages have many names — voice recordings, voice messages, voicemails, recorded phone messages, business greeting messages — but they should all be professional, engaging and make a great impression.
When you’re unable to take a call or you’ve stepped away from your desk, professional Voicemail Messages ensure your callers are treated to premium service every time.