Short for Private Automated Branch Exchange, this telephone network is commonly used by call centers and other organizations. PABX allows a single access number to offer multiple lines to outside callers while providing a range of external lines to internal callers or staff.
The benefits are clear. Simplified management and administration, ubiquitous access, as well as reduced costs are leading an increasing number of organisations to embrace this growing trend. However, connectivity remains vital to the success of your overall solution and is therefore an essential consideration before migrating your business to the cloud.